FAQS
frequently asked questions
Q?
Is it legal to download a CD?
A.

When you download a CD without paying for it, it is illegal and punishable by law. When you purchase a digital album and actually pay for it, then you have the legal right (license) to download and use the album. Your invoice is also your license. You receive your invoice automatically by email, directly after you purchased an album.

Q?
What exactly is a digital album?
A.

A digital album is the digital version of an actual CD. It means that every track of the album is converted to an MP3 file, which can be played on all computers with all MP3 players, such as Windows Media Player, Winamp, iTunes etc. Every album will be delivered in a ZIP file, containing all the tracks of the album as MP3 files, and the images of the album cover. After downloading, simply unzip the ZIP file and copy the content to the folder where you store your music files.

Q?
Am I allowed to burn the album on a CD?
A.

We offer all MP3 files as regular MP3 files, so they can be burned to a CD. After purchasing, you are legally allowed to use and copy the MP3 files and to burn them to a CD, as long as it is for your own use only.

Q?
Why do you offer the albums much cheaper?
A.

When you buy a CD, then a lot of things are included in that price. Three of the things that are included are the production costs of the disc, the case and the cover. When you purchase a digital album, you’re not buying an actual CD, but the downloadable version of a CD. That means that you don’t receive a disc, case and cover, but just the digital version that can be downloaded to your computer. The price that we charge is the same as for a normal CD, minus the production costs for the disc, case and cover.

Q?
Why can’t I download the digital album yet?
A.

All digital albums are automatically blocked for download, until our system verified your (successful) payment. Once your payment is successful, our system automatically unblocks the album you purchased and will sent you an email with the download instructions. If your payment was successful and you didn’t receive an email with download instructions, then you might want to check the spam folder of your email. If it’s not there either, then please contact us. We are more then willing to help you.

Q?
When can I download the digital album?
A.

The digital album you purchased can be downloaded directly after you successfully completed the payment. You will receive an automatic email with the instructions how to download. If you didn’t receive that email, you might want to check your spam folder. Otherwise you can always contact us for help. We try to reply to you within 24 hours.

Q?
How many times can I download the digital album?
A.

Every purchased digital album can be downloaded three times maximum and is licensed for your own use only.

Q?
How long can I download the digital album?
A.

Your purchased digital album will be available for download for maximum 30 days.

Q?
I ordered a digital album, but why didn’t I receive a CD?
A.

Because we don’t sell CD’s. We only sell digital albums. This means that you can download the music only. We don’t ship CD’s.

Q?
Can I pay with Credit Card when I don’t have a PayPal account?
A.

Yes that is possible. We use PayPal to handle all our payments, but you don’t necessarily have to have a PayPal account. During the order process you will be forwarded to the secured payment environment of the PayPal website. There you can login with your PayPal account or pay with your Credit Card, without needing an account. It works easy and fast.